Police Department

Office Hours

Monday, Wednesday and Thursday

8 a.m. to 4 p.m.

Tuesday

8 a.m. to 7 p.m.

Friday

8 a.m. to Noon

The Malden Police Communications Center is staffed by police officers and civilian cadets 24 hours per day, 365 days per year.  The center is under the immediate supervision of the officer in charge of the shift.  All 9-1-1 calls for emergency service within the City of Malden are either answered here directly or are transferred here after being answered by the Metro North Regional Emergency Communications Center.  Dispatchers have the ability to transfer calls for medical emergencies directly to Cataldo Ambulance and calls requiring fire department response directly to Malden Fire Alarm.  Dispatchers monitor a number of police radio channels and operate a variety of computer databases.

Accreditation is given to departments that demonstrate they have lived up to a body of progressive standards to ensure that police services are delivered with the highest level of integrity and professionalism. They follow best professional practices in each area of police management, administration, operations and support services.  The Malden Police Department is currently in the process of becoming accredited with the Massachusetts Police Accreditation Commission.